Do You Follow the Crowd?
Crowd power is a magic wand that enables us to get other people to do what we want.
When NOT to Email
I'm as guilty as anyone. Sometimes the phone seems so heavy that it's easier to fire off an e-mail.
Find One New Thing
The end of the year is a good time to stop, reflect, and look ahead. Clear, effective communicators might try these three actions: Take stock. Make a plan. Do one new thing. The first two [...]
How to Talk to an Empty Chair
Give your chair to a person in the audience you're trying to reach: a potential volunteer, a one-time donor you want to convert to monthly giving, a 50+ American who should have a colonoscopy.
This Time It’s Personal
Can you tell what you're looking at in my amateur photo? It's a candle in a monogrammed glass holder. You can get some mighty fine natural soy candles in wonderfully inventive scents from Henry & [...]