Coronavirus Communication Basics
The thing to know about crisis communication is that fear makes people stupid - or at least inattentive.
When, Not If
Having a crisis plan isn't alarmist. It's just smart.
Nouns on a String? (Signs #20)
A sign on the back of the Port Authority bus terminal in New York City reads BUS TERMINAL REDEMPTION CENTER. I'm pretty sure you can't redeem a bus terminal at this center. Other than that, I have no idea.
The Best Way to Get Your Email Opened
You already know what it is.
Dreams for 2020
Happy New Year! Here's a bottle of dreams for you. What's in your bottle? My dream for 2020 is a world where just systems ensure that all people have the necessities of life and can [...]