5 Ways to Make It New
It's a new year, but your nonprofit or small business still has the same mission it had last year. You have only so much to say about it - and maybe you feel you've said [...]
Find One New Thing
The end of the year is a good time to stop, reflect, and look ahead. Clear, effective communicators might try these three actions: Take stock. Make a plan. Do one new thing. The first two [...]
After Hurricane Sandy, Thanks
People who lost power are thankful they still have their homes and one another. People who lost homes are thankful they are alive and still have their loved ones. People who lost loved ones…well, I [...]
Still Feeling Peevish?
I thought I was running out of pet peeves after the first or second of these grammar-oriented e-letters, or maybe it was the third. But I'm not, and apparently neither are my readers. 1. Like [...]
How to Talk to an Empty Chair
Give your chair to a person in the audience you're trying to reach: a potential volunteer, a one-time donor you want to convert to monthly giving, a 50+ American who should have a colonoscopy.